Factors determining the growth of Retailing in India
The major factors responsible for the growth of organised retailing in India are as follows:
Organised retailing is a recent development. It is the outcome of socioeconomic factors. India is standing on the threshold of a retail revolution.
The retail Industry is one of the fastest-changing and most vibrant industries that, has contributed to the economic growth of our country. Within a very short period, the Indian retail industry has become the most attractive, emerging retail market in the world.
Healthy economic growth, changing demographic profiles, increasing disposable incomes, and changing consumer tastes and preferences are some of the key factors that are driving growth in the organised retail market in India.
Some of the factors responsible for the growth of organised retailing are as under:
1. Growth of middle-class consumers: In India the number of middle-class consumers is growing rapidly. Rising consumer demand and greater disposable income have allowed the retail industry to grow and prosper. They expect quality products at decent prices. Modern retailers offer a wide range of products and value-added services to customers. Hence this has resulted in the growth of organised retailing in India.
2. Increase in the number of working women: Today urban women are literate and qualified. They have to maintain a balance between home and work. The purchasing habit of working women is different from the homemaker. They do not have sufficient time for leisure and they expect everything under one roof. They prefer one-stop shopping Modern retail outlets therefore offer one-store retailing.
3. Value for money: Organised retail deals in high volume and can enjoy
economies of large-scale production and distribution. They eliminate intermediaries in
the distribution channel. Organised retailers offer quality products at reasonable prices. Example: Big Bazaar and Subhiksha. Opportunity for profit attracts more and more new business groups for
entering into this sector.
4. Emerging rural market: Today the rural market in India is facing stiff competition
in the retail sector also. The rural market in India is fast emerging as rural consumers
are becoming quality-conscious.
Thus due to the huge potential of rural retailing organised retailers are developing new
products and strategies to satisfy and serve rural customers. In India, the Retail industry is
proving the country’s largest source of employment after agriculture, which has the
deepest penetration into rural India.
5. Entry of corporate sector: Large business tycoons such as Tata, Birla, and
Reliance etc. has entered the retail sector. They are in a position to provide quality
products and entertainment.
As the corporate – the Piramals, the Tatas, the Rahejas, ITC, S.Kumar’s, RPG
Enterprises, and mega-retailers- Crosswords, Shopper’s Stop, and Pantaloons race to
revolutionize the retailing sector.
6. Entry of foreign retailers: Indian retail sector is catching the interest of foreign
retailers. Due to liberalisation multinationals have entered our country through joint
ventures and franchising. This further is responsible for boosting organised retailing.
7. Technological impact: Technology is one of the dynamic factors responsible for the
growth of organised retailing. The introduction of computerization, electronic media and
marketing information systems has changed the face of retailing. Organized retailing
in India has a huge scope because of the vast market and the growing consciousness
of the consumer about product quality and services.
One of the major technological innovations in organised retailing has been the
introduction of Bar Codes. With the increasing use of technology and innovation
retailers are selling their products online with the help of the Internet.
8. Rise in income: Increase in the literacy level has resulted in the growth of income
among the population. Such growth has taken place not only in the cities but also in
towns and remote areas.
As a result, the increase in income has led to an increase in demand for better-quality
consumer goods. Rising income levels and education have contributed to the conveniences.
Rise of consumerism: With the emergence of consumerism, the retailer faces a more
knowledgeable and demanding consumer. As the business exists to satisfy consumer
needs, the growing consumer expectation has forced retail organizations to change
their format of retail trade. Consumer demand, convenience, comfort, time, location
etc. are the important factors for the growth of organised retailing in India.
The retail industry is divided into organised and unorganised sectors.
Organised retailing
refers to trading activities undertaken by licensed retailers, that is, those who are registered
for sales tax, income tax, etc.
These include the corporate-backed hypermarkets and retail chains, and also the privately
owned large retail businesses.
Un-organised retailing, on the other hand, refers to the
traditional formats of low-cost retailing, for example, the local kirana shops, owner-manned
general stores, paan/beedi shops, convenience stores, hand carts and pavement vendors.
It is important to understand how retailing works in our economy, and what role it plays in
the lives of its citizens, from a social as well as an economic perspective. India still
predominantly houses the traditional formats of retailing, that is, the local Kirana shop,
paan/beedi shop, hardware stores, weekly haats, convenience stores, and bazaars, which
together form the bulk.
Retailing involves a direct interface with the customer and the coordination of business
activities from end to end right from the concept or design stage of a product or offering, to
its delivery and post-delivery service to the customer. The industry has contributed to the
economic growth of many countries and is undoubtedly one of the fastest-changing and
dynamic industries in the world today.
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